Privacy Policy

Last Updated: September 15, 2026

Welcome to GoClite (“GoClite,” “we,” “us,” or “our”).

GoClite is a business discovery and review platform that helps users discover businesses, read customer reviews, compare businesses, explore ratings and make informed decisions.

This Privacy Policy explains how we collect, use, disclose, store and protect information when you access or use the GoClite website, applications, services and related features (collectively, the “Services”).

By using GoClite, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use GoClite, we may collect the following categories of information.

1.1 Information You Provide

When you create an account, submit a review, list a business, contact us or use certain features, we may collect:

• Name
• Email address
• Mobile/telephone number
• Username or profile information
• Password or authentication information
• Profile photo
• Business name and business details
• Business address
• Business phone number
• Business email address
• Website and social media links
• Business category and services
• Reviews, ratings, comments and feedback
• Photos, videos or other content you voluntarily upload
• Information provided through contact forms
• Information provided when reporting a review, business or other content

Please do not submit sensitive personal information unless it is specifically requested and necessary for the relevant service.

2. Information We Collect Automatically

When you access or use GoClite, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Device identifiers
• Language and general preferences
• Pages visited
• Search queries and interactions
• Referring and exit pages
• Date and time of access
• General usage and engagement information
• Error and diagnostic information

We use this information to operate, maintain, secure and improve our Services.

3. Location Information

Some GoClite features may use location information to help users discover businesses near a selected location.

Depending on the feature, location may be obtained through:

• A location selected by you
• A city, area or address entered by you
• Device location, where you provide permission
• Approximate location derived from technical information such as IP address

You may control device-level location permissions through your device settings.

GoClite does not require precise device location for ordinary browsing unless a feature specifically requires it and you choose to provide it.

4. Reviews, Ratings and Public Content

GoClite allows users to submit reviews, ratings, comments, photos and other content.

Please understand that information you choose to publish publicly may be visible to other users and may be indexed by search engines.

For example, when you publish a review, your:

• Display name or username
• Profile information
• Rating
• Review text
• Photos or other uploaded content
• Date of review

may be displayed publicly depending on your account and the feature used.

Please avoid including personal information about yourself or other individuals in public reviews unless you are comfortable making that information publicly available.

5. Business Information

Businesses may create or claim business profiles on GoClite.

Business profile information may include:

• Business name
• Business address
• Contact information
• Website
• Business hours
• Services
• Categories
• Photos
• Business description
• Ratings and reviews
• Other information submitted by the business or available from lawful public sources

Some business information may therefore be publicly visible.

If you are a business owner or authorized representative and believe that information on a business profile is inaccurate, you may contact us to request a correction or update.

6. How We Use Your Information

We may use information we collect to:

1. Create and manage user accounts.
2. Provide and operate GoClite Services.
3. Display business listings, ratings and reviews.
4. Allow users to search for and compare businesses.
5. Publish and manage user reviews and other content.
6. Verify or authenticate accounts and business information where appropriate.
7. Respond to questions, requests and support enquiries.
8. Communicate with users about their accounts or Services.
9. Send service-related notifications.
10. Personalize or improve search and discovery experiences.
11. Detect spam, fraud, abuse and malicious activity.
12. Investigate violations of our policies.
13. Maintain the security and integrity of our platform.
14. Analyse website and platform usage.
15. Improve features, functionality and user experience.
16. Develop new products and services.
17. Comply with applicable laws and legal obligations.
18. Protect our rights, users, businesses and the general public.

We will process personal data only for lawful and specified purposes applicable to the Services. India’s DPDP framework requires notice concerning the personal data being processed and the purposes for processing.

7. Legal Basis for Processing

Where applicable, we process personal data based on one or more of the following:

• Your consent
• Providing or administering the Services you request
• Legitimate and lawful business purposes
• Compliance with legal obligations
• Prevention, detection or investigation of fraud, abuse or security incidents
• Protection of our legal rights and interests

Where processing is based on consent, you may have the right to withdraw your consent, subject to applicable law and legitimate reasons for continuing certain processing.

8. Cookies and Similar Technologies

GoClite may use cookies, pixels, local storage and similar technologies to:

• Keep users signed in
• Remember preferences
• Understand how visitors use the website
• Improve website performance
• Measure traffic and engagement
• Maintain security
• Personalize certain features
• Support advertising or marketing activities, where applicable

You can manage or disable certain cookies through your browser settings.

Disabling cookies may affect the functionality of some GoClite features.

9. Analytics

We may use third-party analytics services to understand how users interact with GoClite.

These services may collect information such as:

• Device information
• IP address
• Browser information
• Pages visited
• Traffic sources
• Interaction data
• Approximate location

Analytics providers process information according to their own privacy policies and applicable contractual and legal requirements.

10. How We Share Information

GoClite does not sell, rent or trade your personal information or contact details to third parties.

We use the information collected through GoClite primarily to operate, maintain, improve and provide our Services.

We do not sell your name, phone number, email address or other personal contact information to advertisers, lead-generation companies, data brokers or other third parties for their independent marketing purposes.

We may use selected service providers only where necessary to operate GoClite, such as hosting, security, email delivery, authentication, analytics, technical infrastructure and other essential technology services. These providers may process information on our behalf and are not permitted to use your personal information for their own independent purposes except where otherwise required or permitted by applicable law.

We may also disclose information:

• When required by applicable law, regulation, court order or lawful government request.
• To protect the security, rights and property of GoClite, our users or businesses.
• To investigate fraud, abuse, spam, security incidents or violations of our policies.
• In connection with a merger, acquisition, restructuring or transfer of business assets, subject to applicable law.
• Where disclosure is otherwise permitted or required by law.

GoClite’s policy is not to sell or provide users’ personal contact information to unrelated third parties for their marketing or lead-generation purposes.

This is a stronger and more accurate formulation than simply saying “we never share information,” because operational service providers can still be necessary. The DPDP Act also contemplates processing through Data Processors on behalf of a Data Fiduciary.

11. Reviews and Third-Party Content

GoClite is a platform that may contain content submitted by users and businesses.

Reviews and opinions expressed by users belong to the respective contributors and do not necessarily represent the views of GoClite.

We may moderate, remove, restrict or investigate content that violates our policies, applicable law or platform standards.

We do not guarantee that every review, rating, business claim or piece of information submitted by a user or business is accurate, complete or current.

12. Third-Party Links

GoClite may contain links to third-party websites, applications or services.

These third-party services operate independently from GoClite and may have their own privacy policies and terms.

We are not responsible for the privacy practices, content or security of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

13. Data Security

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no website, application, database or transmission over the internet can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been compromised.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing our Services
• Maintaining account information
• Maintaining business and review records
• Resolving disputes
• Preventing fraud and abuse
• Meeting legal obligations
• Enforcing agreements
• Maintaining security and platform integrity

When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal and operational requirements.

15. Your Privacy Rights

Depending on applicable law and your location, you may have rights relating to your personal information.

These may include the right to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Request information about how your data is processed
• Request information about sharing of personal data, where applicable
• Raise a complaint regarding our handling of personal information

India’s DPDP Act provides data principals with rights including access to information about personal data and correction/erasure in applicable circumstances.

To exercise an applicable privacy right, contact us using the details provided below.

16. User Accounts, Reviews and Business Pages

GoClite is a community-driven business discovery and review platform.

Users may be able to create an account and participate in the GoClite community by:

• Creating and maintaining a user profile.
• Giving a business a rating from 1 to 5 stars.
• Writing and publishing reviews about businesses or services.
• Uploading photographs or other permitted content.
• Sharing their customer experiences and opinions.
• Suggesting or creating business pages where this feature is available.
• Adding or updating business information where they have permission or where GoClite permits community contributions.
• Reporting inaccurate, inappropriate or misleading information.

Public Reviews and Contributions

When you submit a review, rating, photograph, business page or other content intended for public display, that content may be visible to other GoClite users and may also be accessible through search engines or other public internet services.

For example, a publicly submitted review may display:

• Your chosen display name or username
• Your rating
• Your review
• Photos or other content you submit
• The date of your contribution
• Information associated with the relevant business

Your private contact information, such as your personal phone number or email address, will not be publicly displayed merely because you submit a review, unless you specifically choose to provide such information in publicly visible content.

Business Page Creation

GoClite may allow users, business owners, employees, customers or other permitted contributors to create or suggest business pages.

Creating a business page does not automatically mean that the person creating the page owns or represents that business.

GoClite may review, verify, edit, merge, restrict or remove business pages or information where we identify inaccurate, duplicate, misleading, abusive or inappropriate content.

Business owners or authorized representatives may be provided with mechanisms to claim, manage, correct or update their business information, subject to GoClite’s applicable policies.

Reviews Are User Opinions

Reviews and ratings represent the individual experiences and opinions of the people who submit them.

A 1-to-5 star rating or review does not necessarily represent the opinion of GoClite.

GoClite may moderate, investigate, restrict or remove content that violates our Community Guidelines, Review Policy, applicable law or platform rules.

17. Children’s Privacy

GoClite is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to GoClite in circumstances where such collection is not permitted, please contact us.

We will take appropriate steps as required by applicable law.

18. International Users

GoClite may be accessed by users from different countries.

Depending on where our servers, service providers or business operations are located, personal information may be processed in countries other than the country where you reside.

Where required, we will take appropriate measures for such transfers in accordance with applicable privacy and data protection laws.

19. Marketing Communications

Where permitted by applicable law, GoClite may send promotional communications about:

• New features
• Business opportunities
• Platform updates
• Offers
• News and announcements

You may unsubscribe from promotional email communications by using the unsubscribe option provided in the communication.

Even if you opt out of marketing communications, we may continue sending important service-related communications, such as account, security or transactional notifications.

20. Business Owners and Representatives

If you create, claim or manage a business profile on GoClite, you are responsible for ensuring that information you provide is accurate and that you have the authority to provide and manage the business information.

You should not submit another individual’s personal information unless you have a lawful basis or authorization to do so.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our Services
• Changes in technology
• Changes in our data practices
• Legal or regulatory requirements

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Where required by law, we will provide additional notice or obtain consent for material changes.

17. Account Deletion

If you create a GoClite account, you may request deletion of your account, subject to applicable law and our legitimate operational, security and legal requirements.

When an account is deleted, we may delete or anonymize personal information associated with the account where appropriate.

However, public contributions such as reviews, ratings, business-page contributions or other content may be treated separately from your account information.

Depending on the applicable feature and circumstances, GoClite may:

• Remove the content;
• Anonymize the contribution;
• Retain the contribution without directly identifying your account;
• Retain certain information where necessary for fraud prevention, dispute resolution, legal compliance, security or other lawful purposes.

If you want a particular review, rating or public contribution removed, you may contact GoClite through the appropriate support or content-removal process.

18. Information You Choose to Make Public

GoClite gives you control over whether you participate in public features such as reviews, ratings and community contributions.

Before publishing information, please consider carefully whether you want that information to be publicly available.

Do not include private phone numbers, email addresses, passwords, financial information, government identification numbers or other sensitive personal information in a public review or business-page contribution.

Once information has been published publicly, it may be copied, shared, indexed or displayed by search engines and other internet services outside GoClite’s control.

22. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

GoClite

Website: [https://www.goclite.com]
Email: [privacy@goclite.com]
Support: [support@goclite.com]

Privacy / Grievance Contact

Email: [privacy@goclite.com]

We will handle privacy requests and complaints in accordance with applicable law.